Privacy Policy

This is the Privacy Policy of Savvy Yep. This Privacy Policy sets out Savvy Yep’s obligations in line with the Australian Privacy Principles (‘APP’) in the Privacy Act 1988 (Cth) (‘Privacy Act’). Where the terms ‘information’ or ‘personal information’ are used in this policy this is a reference to both ‘personal information’ as defined in the Privacy Act and to ‘personal data’ for the purposes of the GDPR (if applicable). This Privacy Policy sets out the different types of information we collect, why we collect it and what you can do if you would like to remove yourself from our mailing list or change any details we may hold about you. If you need to contact us to discuss this policy, our contact details can be found here.

What information does Savvy Yep collect and when does it collect this information?
Savvy Yep will collect information from you when you visit our website or when you otherwise transact with us. The types of information that Savvy Yep collects from you and the situations in which we collect personal information are outlined below.

If you sign up as a member: we will collect your name, country of origin and email address.  You will not be put on the mailing lists of any third parties.

If you do not sign up as a member: we may collect general site traffic data.

When you place an order: we collect your name, billing address, delivery address, email address and telephone number. This information must be provided to allow us to effect delivery of the products that you order, and to contact you if necessary. These details are retained in our database for record keeping purposes. Your email address may also be used to contact you if you discontinue a shopping session. We or our service providers may contact you by email to see if there were any problems and if we can help you to complete your transaction.

If you decide to pay online using your credit card: your credit card details are not stored by us.  They are encrypted and passed directly to the Bank through our security provider. You can read more about our payment systems and security in the Help section of our website. Any other information you provide at the checkout, such as comments or survey responses is stored by us and is used to better plan future items to add and developments for the website.

When you use our website: General site traffic data is collected for the purpose of site maintenance and improvement and provides information about which and how often certain pages are viewed. This helps us to understand what sorts of products our customers are interested in and alerts us to any areas of the site that may be difficult to navigate.  The data we collect may include your IP address, your approximate geographic location, and data sent to us by your web browser, such as your operating system, browser type and version, computer type, MAC address and screen resolution. Cookies and other tracking technologies are used by us and our third-party partners, such as our advertising and analytics partners and our fraud prevention service provides, to provide functionality and to recognise you across different services and devices.  You may opt out of sending us cookie data, but this may adversely affect your experience using our services.

Changes to this Policy
This policy is subject to change over time without prior notice.  We may amend this policy by updating it and posting it on our website.