Terms & Conditions

Welcome to Savvy Yep.

The following terms and conditions apply to your use and purchase of Goods on our website. Please take some time to read the following terms and conditions.

By using our Website and purchasing our Goods, you are agreeing to these terms and conditions. We note that additional terms and conditions may apply to specific Goods you purchase through our website.

Please make sure you agree to these terms and conditions, which you will be directed to prior to making your purchase.

We note that these the terms and conditions (including any additional terms and conditions) and any other policies available on our website constitute an entire agreement between the contracting parties and will be known as the entire “Agreement” (the Agreement) between the parties

If you are uncertain about any of the terms of this Agreement, please contact Savvy Yep before you complete your purchase.

You must immediately cease using this website if you do not agree with our terms and conditions

1. DEFINITIONS

Goods means any good offered for sale on our website

Website means www.savvyyep.com

We/Us etc means BF Goods and Services Pty Ltd trading as Savvyyep and any subsidiaries, affiliates, employees, officers, agents or assigns. You and Your means you as the purchaser of Goods from Us and/or a Third Party Seller, as applicable, pursuant to these Terms

You has its ordinary meaning

Business Day means a weekday in which trading banks are open for the transaction for banking business in Melbourne Australia

Delivery Address means the address to which the Goods are to be delivered as stated in your Order

Delivery Fee means an applicable fee for the delivery of the Goods

GST has the meaning given in A New Tax System (Goods and Services Tax) Act 1999 (Cth)

Law means any written rule or collection of rules, including, but not limited to any statute, regulation, order or rule, any government ordinance or by-law, any governmental agency's rule, regulation or determination, and any form of custom or policy recognised and enforced by judicial decision.

Order means a request by you to purchase Goods from us or a Third Party Seller under these Terms

Personal Information has the meaning given in the Privacy Act 1988 (Cth).

Price means the purchase price of each Good as specified on the Website, or provided by a Customer Service Centre representative.

Privacy Policy means the our Privacy Policy at available on our website

Restricted Goods means Goods subject to restrictions on sale in particular jurisdictions, including Goods which may not be sold to minors (such as knives, alcohol and tobacco).

Returns Policy means the our Returns Policy available on our website

Third Party Seller Order means a request by you to purchase Goods from a Third Party Seller under these Terms.

We, Us and Our means Savvyyep in respect of an Order and/or a Third Party Seller in respect of a Third Party Seller Order. you and your means you as the purchaser of Goods from Us and/or a Third Party Seller, as applicable, pursuant to these Terms.

1. REVIEW OF TERMS

  1. We have taken proper care and precautions to ensure the information we provide on our website, including these terms and conditions are accurate. This means that this Agreement may change from time to time, without notice.
  2. Each order or transaction is governed by the Agreement in force at the time of that transaction and therefore you should review these terms and conditions. Past terms and conditions can be accessed upon written notice to Us.
  3. Your continued use of the website following the posting of any changes or modifications constitutes your acceptance of any changes or modifications. You must immediately cease using this website if you do not agree with these changes or modifications
  4. Occasionally there may be information that contains typographical errors, inaccuracies or omissions that may relate to Goods descriptions, pricing, promotions offers and availability. We have do not accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this website or any linted site. We reserve the right to correct any errors, inaccuracies or omissions and/or to change or update the information or cancel orders if any information on the site in inaccurate at any time without prior notice (including after you have submitted your order)

2. USE

  1. By using this Website, you are agreeing to these terms and conditions.
  2. You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.
  3. You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.
  4. If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.
  5. We reserve the right to refuse or terminate service to anyone at any time without notice or reason.
  6. In order to access the services on our website, you may be required to provide the following personal information about yourself (including):
    1. An email address
    2. Preferred username
    3. A mailing address
    4. A telephone number
    5. A password

3. GOODS & ORDERS

  1. Placing Orders for Goods
  2. By placing an Order on our site, you are making an offer to enter into an agreement to purchase the Goods in that Order.
  3. Your Order is subject to acceptance by Us. We reserve the right to refuse or reject your Order for any reason at any reason. If We reject your Order you will receive a refund of any money paid.
  4. Orders are deemed received by Us at the time we send an order confirmation to your nominated e-mail address. It is your responsibility to ensure the details you provide to us, email and contact details, are correct.
  5. You acknowledge that all Goods purchased under these Terms are intended for personal non-commercial use only and will not be re-sold.

4. GOODS

  1. Each Goods you place in your Order is sold by Us or a third party seller, as specified on the relevant Goods page. The Goods you purchase in each transaction form an Order.
  2. You agree to consent to Us disclosing your personal details to our affiliates, agents or third party sellers in order to fulfil your Order.
  3. You will receive a tax invoice for your Order. In some cases where you purchase from both us and a third party seller if applicable.

5. ORDERS

  1. Each Order you place will be a separate contract.
  2. You may place an Order on the Site if you are aged 16 years or over (18 years if purchasing using using Afterpay), and have an active email account or a telephone number at which you can be contacted.
  3. If you place consecutive or separate Orders, we cannot consolidate your Orders. A separate Delivery Fee, if applicable, will apply to each Order.

6. AVAILABILITY OF GOODS

  1. From time to time, We may restrict the quantity of Goods which can be purchased in one Order or during a particular period of time or per person or per address. Any restrictions on the quantity of Goods will be available on our website.
  2. From time to time, some Goods may be out of stock or are unavailable and we may not be able to fulfil all or part of your Order. If this happens, we will refund you the price paid for the Goods impacted.
  3. We may withdraw or suspend from sale any Good displayed on the Website, either temporarily or permanently, at any time and without notice.
  4. We will not be liable to you for any loss you or any third party suffer as a result of a withdrawal or suspension of sale of a particular Good or in connection with, a delay or failure to process your Order or deliver Goods due to inaccurate or incomplete details provided in an Order
  5. Where a Good which is the subject of an Order has been withdrawn or suspended from sale and your payment for the Good has already been processed, we will refund any money paid to us in accordance with clause 7.
  6. We reserve the right not to honour any incorrect offers represented on the Website made by genuine human or system error. If your Order is affected by a genuine error (including in a description, an image or a Price), we reserve the right to cancel your Order and refund any money paid to us.
  7. Where your Order is affected by an error on the Website (for example, in a description, an image, Price or otherwise), We will reject that part of the Order affected by the error. You will be refunded the value of that part of your Order affected by the error, in accordance with clause 7, and We will fulfil the remainder of your Order. If you are not satisfied with the partial fulfilment of your Order, you can return your Order to us under the Returns Policy.
  8. You acknowledge and agree that:
    1. all pictures and images of Goods displayed are for illustrative purposes only;
    2. any accessory featured with the Goods is for illustrative purposes only, and may be sold separately; and
    3. where we provide dimensions and measurements in the description of a Good, the dimensions may vary slightly in real life, and it is your responsibility to ensure that the actual size of each Good is suitable for your purpose prior to submitting your Order (including whether there is appropriate and safe access to your Delivery Address for delivery of the Good).
  9. The Goods made available on the site, including any samples we may provide to you, are for personal use only. You acknowledge that all Goods purchased under these Terms are intended for personal non-commercial use only and will not be re-sold.
  10. Without limiting the above, We reserve the right to refuse or reduce the quantity of any orders that we reasonably believe are for the purposes of resale or otherwise may result in a violation of these terms and conditions, as determined by Us in Our sole discretion.
  11. As part of the order processing procedures, We will screen all received orders for fraud or other types of unauthorised or illegal activity. Without limiting the above, Wereserve the right to refuse to process an order due to suspected fraud or unauthorised or illegal activity. If fraud or unauthorised or illegal activity is suspected, we may reject your order or we may call you at the phone number you provided (or use your email address) to confirm your order.
  12. We reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorised or illegal activity. We take these measures to protect you our customers as well as ourselves from fraud or other unauthorised or illegal activity.
  13. Given the popularity of our Goods, except were prohibited by law, We may limit the number of Goods available for purchase by any one customer, including without limitation so that as many customers as possible may enjoy Goods supplied by Savvy Yep.

7. CANCELLATIONS OF ORDERS

  1. a. In the event of requested Goods being unavailable, we will try our best to offer you a raincheck of the Goods however where we are unable to offer the Goods at a later date we may cancel the transaction and effect a full refund.
  2. We reserve the right to accept or reject your Order for any reason at any time. If We reject your Order you will receive a refund of any money paid.
  3. Your Order becomes a sale when your Order is dispatched and We have issued you a Tax Invoice.

8. PRICE AND PAYMENT

  1. We will charge you when you place an Order and you agree to pay the price and delivery fee (if applicable)
  2. All prices on our website are in Australian dollars and include GST if applicable.
  3. We reserve the right to change or alter our prices without notice to you If you have submitted an Order at a particular price, we will honour that price (unless your Order is affected by a pricing error)
  4. You will make a selection of the payment method at the time of placing your order. Depending on the method of payment you may be subject to third party terms and conditions. Payment methods are subject to change.
  5. We are unable to process and dispatch any Orders until we receive cleared funds from you. If payment cannot be processed your Order will be rejected and you will be notified of this. If a credit card payment cannot be processed you should contact your card issuer to try to resolve the problem, or use an alternative payment method in order to continue with your Order.
  6. In paying or attempting to pay for Goods, you agree that you have not engaged in any fraudulent conduct or contravened any Law.
  7. Layby is not available.

9. DELIVERY

  1. Dispatch times may vary according to availability. All delivery times mentioned on our website are estimates only and may be subject to delays including postal delays and force majeure for which we are not responsible. Orders may take longer during periods of promotional events.
  2. Your Order may be fulfilled from multiple locations at different times depending on stock availability. You will not be charged any more for delivery in this instance.
  3. The standard postal rules will apply to the delivery of your items, namely if you are not at the delivery address the item may be re-directed to another location for your pick up, or returned to our company.

10. RESTRICTED GOODS

  1. If you Order Goods that are or contain Restricted Goods, you:
    1. warrant that you are aged 18 years or over (or the age required by law to purchase these products, for an example, 16 years to purchase knives in the ACT and NSW);
    2. acknowledge that it is against the Law to sell or supply the Restricted Goods to, or obtain the Restricted Goods on behalf of, a person under the age of 18 years (where relevant);
    3. you warrant that you are not obtaining the Restricted Goods on behalf of a person under the age of 18 years;
    4. when you order Products that contain an age restriction, you are confirming that you are of legal age and that the information you have provided us is true and accurate.
  2. Where We have reasonable grounds for believing you have not complied with the above clause, We may cancel your Order and refund any money paid to us in respect of your Order. We may, at its discretion, charge you a fee to cover Our administrative costs.

ORDER CANCELLATIONS AND RETURNS

  1. Unless provided for under these terms or otherwise agreed by us, we cannot accept any cancellations or changes to Orders once accepted. The Goods will be delivered to the delivery address in the order. It is your responsibility to ensure that the delivery address is therefore correct as we cannot be liable for a delivery to the incorrect address.
  2. Despite anything to the contrary, you are able to return any Goods you purchase in accordance our Returns Policy.
  3. If we cannot contact you about your Order using the contact details you provided in the Order, after having made reasonable attempts to contact you, we will cancel your Order and refund any money paid.
  4. Unless otherwise explicitly stated by Us, Delivery Fees will not be refunded if you return Goods for change of mind or you made an incorrect selection, including if you ordered the incorrect size, colour etc.
  5. We will process any refunds within a reasonable time of us agreeing to do so.

12. PRODUCT RECALLS

  1. If a good is subject to a product recall, we will post a notice on our website. You can then return the product in accordance with the Product Recall notice.
  2. You consent to us contacting you using the personal information provided on your order to notify you of a product recall.

13. PROMOTIONS AND DISCOUNTS

  1. You may receive online offers and promotions, with your Order or emailed to you or available on our website. Some offers may include a promotional or coupon code (Code) for use when placing an Order. It is your responsibility to ensure that the Code is valid, and that you enter the Code at the time of placing an Order. The Code cannot be applied after you have submitted your Order. Separate terms may apply to the use of the Code. The Code may be specific to only certain orders or Goods on the Site. Any Code is non-transferable, cannot be posted on a forum or website and may not be used with other offers.
  2. Certain offers, are subject to additional terms (as specified with the offer). You should read these terms carefully, as time limits may apply. Offers may exclude postage and handling costs and any other costs incurred as a result of redeeming the offer.
  3. All references to times in promotions are based on the local time in Melbourne, Australia unless stated otherwise.

14. PRIVACY

  1. Personal Information, which you provide to us during the Order, process or through the Customer Service Centre including contact details, will be kept, used and disclosed by Us in accordance with our Privacy Policy for the purpose of processing and delivering your Order.
  2. We may also collect (even if you do not register to the Website), and our third party providers of advertisements and content may collect, location and other information such as the URL or advertisement you came from or linked to, IP address, browser type, pages you visited from the Website etc.
  3. Unless otherwise indicated in your account settings or at the time you placed your Order, we may send you marketing information
  4. If you wish to change or update your online account information (including your email address, password or communication preferences), contact our Customer Service Centre
  5. We reserves the right to conduct and implement fraud detection processes, including without limitation to validating your credit card details. If your nominated payment method triggers our fraud prevention protocols, we may contact you to confirm additional details, or rescind the transaction. In this case, your Order must pass our fraud prevention protocols before it will be fulfilled. If you do not provide the requested information within the required time frame, your Order will be cancelled and payment returned, if applicable, to the method you originally paid. These information requests are sent to help protect credit card holders from online fraud.

15. RISK & LIABILITY

  1. Risk and title in the Goods passes to you on the date and time of delivery of the Goods to you at the delivery address.
  2. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
  3. We may provide additional warranty in addition to your Consumer Law rights and remedies. Any additional warranties given provide you with benefits in addition to the Australian Consumer Law rights and remedies. When provided, the warranty period, provisions and the person providing the warranty relating to your purchase vary according to the product you have purchased. Please refer to product packaging and brochures to determine the warranty term and warranty conditions for your purchase.
  4. We exclude to the fullest extent possible under Law, all implied terms and warranties whether statutory or otherwise, relating to the subject matter of these Terms.
  5. You represent and warrant to Us that We will not be liable for any expense or injury (including indirect loss such as loss of revenue, profits, anticipated savings, goodwill or business opportunity, injury to your reputation) in contract, tort, under statue or otherwise, howsoever caused including arising directly or indirectly from or in connection with these Terms.
  6. Our liability to you for loss or damage of any kind arising out of these Terms will be reduced or limited to the extent (if any) that you cause or contribute to the loss or damage.

16. TERMINATION

  1. We may, at our discretion, terminate the agreement for the supply of Goods to you:
    1. for convenience, at any time, on giving notice to you; or
    2. immediately if We reasonably believe that you have breached these Terms and:
    3. that the breach is not capable of remedy; or
    4. if you have been provided with notice of the breach, and you have failed to remedy that breach within 14 days (where the breach is able to be remedied).

17. GENERAL

  1. We reserve the right at all times to make changes to these Terms. Any variations to these Terms will take effect from posting on the Website. The Terms which apply at the time you place an Order are those that govern that Order.
  2. Any provision of these Terms that is prohibited or unenforceable in any jurisdiction is ineffective as to that jurisdiction to the extent of the prohibition or unenforceability. That does not invalidate the remaining provisions of these Terms or affect the validity or enforceability of that provision in any other jurisdiction.
  3. Our failure or delay to exercise a power or right under these Terms does not constitute as a waiver of that power or right, and Our exercise of a power or right does not preclude its future exercise or the exercise of any power or right.

18. JURISDICTION

  1. The sale and purchase or Goods on this website is governed by the laws of Victoria, Australia and the parties agree to submit to the non-exclusive jurisdiction of the Courts of that state