Privacy Policy

This privacy policy deals with the protection of Your privacy while you use our website which is located at www.savvyyep.com.au

The website is owned and operated by BF Goods and Services Pty Ltd ACN 632 636 090

We are committed to the protection of your privacy while you use our website.

This Privacy Policy only applies to this website. The website may contain links to other websites or applications, but if that is the case, this Privacy Policy will not apply to these
linked sites.

The information we gather from users from our website is explained in this policy as well as how we use it and your rights in relation to it.

By continuing to use our website You acknowledge that you have had the chance to review and consider this Privacy Policy and that you agree to it. This means that you
consent to the use of your information and the method of disclosure as described in this Privacy policy. If you do not understand the Privacy Policy or do not agree to it, then
please do not use our website.

1. WHAT IS PERSONAL INFORMATION?

‘Personal information’ is information or opinion (in recorded form or otherwise) about an identified, or reasonably identifiable, individual. This includes your name, your date of birth and your contact details, and may also include information about your dealings with us.

2. COLLECTION AND STORAGE OF PERSONAL INFORMATION

  1. Where possible, we collect your personal information directly from you during the course of our business relationship.
  2. When you use our website, we may collect the information from you through automatic tracking systems (such as information about your browsing preferences
  3. In order to use some or all of the features on our website you are required to be a registered user. During the registration process we will collect the following Personal Information: Name, Address, including delivery address A preferred user name A telephone number A password
  4. We only collect, use or disclose sensitive information about you if it is reasonably necessary for us to do so in order to perform our functions and if you have consented to us doing so, or if the law allows us to do so without that consent.
  5. By undergoing our registration process you consent to Us collecting your Personal Information. You also consent to us Collecting any other personal information as well as storing, using or disclosing Your Personal Information in accordance with this Privacy Policy
  6. We will not collect information that identifies you personally except when you specifically volunteer that information to us using specific website features including but not limited to:
    • Making purchases;
    • Receiving notifications via text message or email about events and promotions;
    • Receiving general emails from us;
    • Commenting on our content such as blogs, articles, photographs or videos or participating in our forums, bulletin boards, chat rooms or similar features
  7. In addition to any personal information that You are required to provide in order to access some of our website features, you may be required to provide more specific information, for example providing credit card information, billing information and postal information.
  8. From time to time, we may request information from You to assist improving our website, goods, content or materials

3. OUR PURPOSES FOR HANDLING YOUR PERSONAL INFORMATION

We collect, hold, use or disclose personal information:

  • To provide our products to you
  • To provide you with our communications;
  • To provide you with competitions and special offers
  • To obtain the services of third party service providers as part of providing our products;
  • To manage and improve consumer relationships;
  • Where we are otherwise required or authorised to do so by law; and
  • Otherwise, to run our business.
  • To fulfil your Order
  • To provide customer service to you
  • To market and advertise to You including both direct and indirect marketing and advertising about products that may interest You based on your personal preferences or demographics
  • Advising you about product updates to the Website or related items
  • For market research, product development, consumer buying habits or consumer spending habits

Without collecting personal information we would not be able to provide you with some of our products or services.

4. DISCLOSURES

  1. We may disclose personal information:
    • To other entities as part of providing our products to you;
    • To third party service providers, agents and contractors such as marketing firms and couriers;
    • To our professional advisers and insurers;
    • To regulators, government agencies, and law enforcement agencies or as otherwise required or authorised by law; and
    • To others where you have provided your consent for us to do so.
  2. We do not routinely disclose personal information overseas unless it is in the course of us providing our products to you. If we do disclose your information, we ensure that the recipient is bound by an obligation of confidentiality, where it is lawful and appropriate to do so.
  3. We may also disclose your personal information to third party entities so that they can help us to serve you via our website. In particular we may use a Third Party service provider to assist with information storage (such as a cloud solution storage)
    Some of our third party service providers may be located outside Australia and may not be subject to Australian privacy laws. We will not knowingly share your personal information with any third party other than in accordance with this Privacy Policy. If your personal information might be provided to a third party in a manner other than as explained in this privacy policy, you will be notified and you will have the opportunity to request Us not to share that information.
  4. Your personal information will be shared with relevant law enforcement agencies if we are required by law to share your personal information to them

5. MARKETING

  1. You may opt out at any time if you no longer wish to receive our marketing information. You can make this request by using the contact details provided below, or by ‘unsubscribing’ from our email marketing messages.
  2. We do not disclose your personal information (including your email address) to any third party for the purpose of allowing them to market their products or services to you.

6. DATA QUALITY

  1. The accuracy of your personal information is important to us and is fundamental to providing you with our proper service. We seek to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date and, in the case of use or disclosure, relevant.

7. DATA SECURITY

  1. We may hold your personal information in paper-based and electronic files and we take stringent measures to protect that information from misuse, interference and loss and from unauthorised access, modification or disclosure.
  2. We have a broad range of security safeguards in place to protect your personal information,including that:
    • All electronic databases incorporate strict password access and virus and firewall protection procedures;
    • Sensitive personal information is only accessible by designated staff bound by duties of confidentiality; and
    • Physical and logical security measures are employed to deal with external threats and the possibility of internal ones.
  3. When we no longer require your personal information, it is securely destroyed and/or deleted from our systems.

8. COOKIES

  1. When you interact with us through this website, we may use a feature of your browser called a cookie to assign your computer a ‘User ID’. Cookies do not contain information by which we can identify you. They identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. We may use information contained in cookies to improve the functionality of this website and for security purposes. To disable your cookies, please refer to the help menu within your Internet browser
  2. Cookies enable us to tailor our configurations to your needs and preferences, in order to improve your user experience.
  3. Third parties who advertise on our website may use cookies in order to learn about Your browsing preferences and to present relevant advertisements to you. Cookies enable these advertisers to recognise your computer each time you are sent an advertisement. It allows them to compile information about where You saw their advertisement and to better target their advertisement. We do not control the cookies that may be used by these third party advertisers. Our Privacy Policy does not address the use and disclosure of your information by these third parties.

9. RELATED ENTITIES

  1. We may share your Personal information, including Personal Information that identifies you personally with any of our parent companies, subsidiary companies, affiliates or other trusted related entities. However, we will only share your Personal Information to these related entities if that entity agrees to our privacy standards and/or confidentiality policy
  2. In the event that part or all of our Business may be merged, restructured or sold (including but not limited to an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy or insolvency proceedings, we may transfer your Personal Information to such new entity as part of that merger, restructure or sale.

10. ACCESS

  1. You may request access to the personal information we hold about you at any time, by using our contact details below. We will promptly acknowledge your request for access and let you knowwhen we will provide you with the requested information. If we refuse access, we will provide you with a written notice which sets out (unless the law allows us not to specify a reason) the reasons for the refusal and how you can complain about our refusal. We may recover our reasonable costs for giving access to your personal information. Please be aware that due to our professional obligations, we may not be able to confirm that we act for a particular client or whether we hold any information about any person at a particular time or at all.

11. INFORMATION YOU RELEASE

  1. You agree if you publish or submit your Personal Information in the public ally accessible sections of our Website (such as a forum, blog or similar), then you are solely responsible for the release of that Personal Information and We are not liable or responsible in relation to the release of that Personal Information

12. CORRECTION

  1. We seek to ensure that the personal information we hold is accurate, up-to-date, complete and, in the case of use and disclosure, relevant.
  2. Where we believe that the information we hold is inaccurate, out-of-date, incomplete, irrelevant or misleading, we will take reasonable steps to correct that information and (if you ask and it is reasonable and practicable for us to do so) to notify that correction to third parties that may have received the incorrect information from us. If you believe that information we hold about you should be corrected, you may also request that we do so, by using our contact details below.
  3. If we do not agree with the corrections you have requested, we are not obliged to alter your personal information. Instead, we will give you a written notice which sets out (unless the law allows us not to specify a reason) the reasons for our refusal and how you can complain about our refusal. You can also ask us to associate a statement with the relevant information that puts your view that it is inaccurate, out-of-date, incomplete, irrelevant or misleading. We will not charge you for making a correction request, for correcting your information or for associating a statement with your information.

13. EMAIL OPT IN/OUT

  1. If you receive an email from Us, in relation to the Website and would prefer not to receive such correspondence in the future, you may follow the instructions in the email to opt out of future correspondence. You may also contact us, using the details at the bottom of this Privacy Policy in order to opt out of future correspondence. Whilst we will make every effort to promptly comply with these requests, you may receive some subsequent correspondence from us while your request is being handled.

14. ENQUIRIES AND COMPLAINTS

  1. If you have any enquiries, concerns or complaints about this privacy policy, our handling of your personal information or our compliance with the Act or any related codes, please contact our Privacy Officer on [email protected] or write to us at PO Box 4276, Hoppers Crossing VIC 3029 Australia
  2. We usually respond in writing within 30 days, unless we need further information to respond to your enquiry, concern or complaint.
  3. If you would like to make an inquiry or complaint about how we handle your personal information, you can contact the Office of the Australian Information Commissioner on 1300 363 992 or via email at [email protected].

15. CHANGES TO THIS PRIVACY POLICY

  1. We regularly review this Privacy Policy and may make changes to it from time to time, without notice to you. An up-to-date copy of our Privacy Policy is available on our website. This privacy policy was last amended on 1 August 2020.

16. CONTACT US

  1. You can contact us about this Privacy Policy using the following details [email protected] or write to us at PO Box 4276, Hoppers Crossing VIC 3029 Australia